Privacy Policy for Falcon App Performance Tracking Application

Falcon is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information of users of the Falcon App Performance Tracking Application (the "Application").

Information We Collect

Personal Information:

• Contact Information: Name, email address, phone number.
• Employment Information: Employee ID, department, role, work schedule.

Usage Data:

• Attendance Data: Dates and times of attendance marking.
• Quotation Requests: Details of quotations requested by employees.
• Lead Registration: Data about new leads, including contact information and relevant notes.
• Customer Management: Details of customers accessed by sales representatives.
• Ticket Management: Information on tickets related to leads, enquiries, and quotations.

Location Data:

• Live Location Tracking: Real-time location data of employees during working hours.

How We Use Your Information

To Provide and Improve Services:

• Facilitate attendance marking, quotation requests, leave management, lead registration, school list management, and ticket management.
• Monitor and analyze employee performance to enhance productivity.
• Optimize resource allocation and operational efficiency through live location tracking.

To Communicate with You:

• Respond to your inquiries and provide support.
• Send administrative information, such as updates and changes to our policies.

Location Tracking:

• Track and manage the whereabouts of salespersons for operational purposes.
• Ensure the safety of salespersons by monitoring their locations.
• Optimize route planning and improve sales efficiency.
• Note: You can disable location tracking at any time through your device settings, but this may limit the functionality of the App.

Device ID Usage:

• We will use Device ID for updating/deleting the GCM key from our app's database.

Information Sharing and Disclosure

With Your Consent:

• We may share your information with third parties when you have provided consent.

For Legal Reasons:

• We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers:

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Permissions

Camera:

• To enable you to click photos of documents and other essentials, the app requires camera access.

Location:

• Live updates are only possible when you grant location and background location permission to us.

Battery:

• A lot of activities happen in the background, from data collection to data delivery, for which we require you to turn off the battery optimization feature on your phone.

Network State:

• We require permission to analyze the state of your GSM network.

WiFi State:

• Permission to monitor your WiFi state is also required.

Data Security

Protection Measures:

• We implement appropriate administrative, physical, and electronic measures designed to protect your information from unauthorized access and use.
• Please be aware that no security measures we take are absolutely guaranteed to prevent unauthorized access or use of your information.

Sensitive Information

Avoid Disclosing Sensitive Information:

• We request that you do not send or disclose any sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sexual orientation, criminal background, or membership in past organizations, including trade union memberships) on or through the Application, the Services, or the Site, or otherwise to us.

Delete Account

Account Deletion:

Both Web and Mobile Applications are designed exclusively for the Employees of Falcon All account information and access of employees will be deleted once they terminate their employment with Falcon However, the basic profile of the employee will be stored offline for future reference according to the HR policy of Falcon which was accepted by the employees during the time of their onboarding.

If you have any questions or concerns regarding account deletion, you can reach us at: prabhu.v@falcontoolings.com.

Children

Services Not for Children:

We do not provide services focused on children. Therefore, if you are under 18 and located in India, you may visit our website or use our application only under the supervision of a parent or guardian.

Changes to This Privacy Policy

Updates:

• Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page, so please review it at regular intervals. If you do not agree to any modifications to this Policy, you should immediately stop using all the Services. Your continued use of the Site following the posting of any modifications to this Policy will constitute your acceptance of the revised Policy. Please note that none of our employees or agents have the authority to vary any of our Policies.

Contact Us

Support:

• If you have any questions or concerns about this Privacy Policy, please contact us at: